🖨️ PrintForAll — Help

Quick fixes for the most common situations. Open this page from any phone or computer.

The 3 things that must be true

  1. You are on the real address: print4all.trainbooking.xyz — NOT “localhost”.
  2. The same secret key is entered on the website and in the agent.
  3. The agent window is open on the office PC connected to the printer.

Printer shows 🔴 Offline / nothing prints

The agent on the office PC isn’t running.

Fix: on that PC, open print4all.trainbooking.xyz/download, click Download Setup, run it, enter your secret key, and wait until it says “Waiting for jobs…”. The status turns 🟢. Leave that window open.

Files stay stuck on “pending”

The job isn’t reaching the printer. Check, in order:

1. The web address is print4all.trainbooking.xyz (not localhost).

2. The secret key matches the one in the agent window.

3. The agent window is open on the office PC.

Agent window shows a red “Print failed”

The printer couldn’t take the job. Check:

• The printer is switched on and has paper.

• The correct printer is set as the default printerin Windows (Settings → Bluetooth & devices → Printers).

It says “printed” but no paper came out

The job was sent successfully, so the printer or its setup is the issue: make sure it’s on, has paper, and is the Windows default printer.

The agent window got closed

Closing it pauses printing. Just run the setup again (from /download) and enter your secret key to start it back up.

Still stuck?

Take a clear photo of the agent window (the black screen) and a screenshot of the website, and send them to your developer. That shows exactly where it stopped.

Tip: bookmark this page on your phone before you need it.